Refund & Shipping Policy Shipping: Orders placed directly through us are processed within 1-2 business days. Standard shipping takes 3-5 business days. Refunds: We offer a 30-day money-back guarantee on all items. If you are not satisfied, please contact mhayeri@hayeritrading.com within 30 days of receipt. Items must be unused and in original packaging. The customer is responsible for return shipping costs unless the item arrived damaged. Note: If you purchased our products via Amazon, please refer to Amazon's return policy.Â